Your offshore team is trained on your healthcare business's brand, scripts and systems, so the experience is seamless and on-brand for every patient.
Local hire
~$80,000 /year
Salary + super + leave + recruitment.
Allied Health Groups
Clinical Intake Coordinators
Ensure every new patient enters your healthcare business with the right information already captured — offshore clinical intake coordinators trained in Australian intake protocols and compliance requirements.
- New patient intake and triage experience
- NDIS and Medicare intake process trained
What your Clinical Intake Coordinators handles.
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Key responsibilities
- Conduct new patient intake via phone, email, or online portal
- Collect and verify Medicare, health insurance, and referral details
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Day-to-day support
- Obtain and record patient consent and privacy acknowledgements
- Enter structured intake data accurately into the healthcare business PMS
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Also handles
- Triage patient enquiries and flag complex cases for clinical review
- Coordinate first appointments and communicate pre-visit instructions
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Skills & certifications
- New patient intake procedures and clinical triage basics
- Medicare, DVA, and private health fund verification
- Practice management system data entry and record creation
- NDIS participant intake and eligibility screening
- Australian privacy and consent documentation requirements
Need something not listed? We customise every role.
Pre-vetted
healthcare talent
The HealthDoers Difference
Why Australian healthcare businesses choose HealthDoers.
Pre-vetted, healthcare-trained Filipino talent — trained on Australian clinical workflows, privacy and compliance before they start.
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Healthcare workflow training
Australian healthcare business workflows, patient communication, scheduling, billing and healthcare admin systems.
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Compliance & privacy modules
Training in healthcare documentation, professionalism, privacy and operational standards.
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Skills testing & assessment
Every candidate completes assessments and practical evaluations before accreditation.
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Officially accredited
Only candidates who successfully complete the program become accredited HealthDoers and support healthcare businesses.
Built for growing healthcare businesses.
HealthDoers supports allied health, medical, NDIS, dental, specialist and aged-care providers right across Australia.
- Allied Health Practices
- NDIS Providers
- Physiotherapy Practices
- Psychology Practices
- Occupational Therapy Practices
- Speech Pathology Practices
- GP Practices
- Medical Centres
- Telehealth Practices
- Cosmetic Practices
- Dental Practices
- IVF Practices
- Disability Service Providers
- Aged Care Providers
- Rehabilitation Practices
- Chiropractic Practices
- Podiatry Practices
- Mental Health Practices
- Specialist Medical Practices
- Home Care Providers
- SIL Providers
- Autism Practices
- Wellness Practices
See what you could save.
HealthDoers
From $24,000 /year
All-inclusive. HR, payroll & support included.
Pricing varies by role scope and hours. Get an instant quote →
We hired two virtual receptionists through HealthDoers and freed our front desk to focus on patients. They were productive within two weeks.
Dr. Sarah B.
Practice owner, Allied Health practice
Common questions.
Will patients know they're speaking to someone offshore?
How do you handle patient privacy and compliance?
All staff are trained in the Australian Privacy Principles and your healthcare business protocols, with role-based system access and audit logging.
What software can your staff use?
Our team works in Cliniko, Nookal, Halaxy, Best Practice, Genie, HotDoc and most major Australian practice-management systems.
What if it isn't working out?
There are no lock-in contracts, and we include a replacement guarantee during the onboarding period.