Your offshore team is trained on your healthcare business's brand, scripts and systems, so the experience is seamless and on-brand for every patient.
Local hire
~$80,000 /year
Salary + super + leave + recruitment.
NDIS Providers
NDIS Intake Officers
Compliance-aware NDIS Intake Officers who manage the full referral-to-onboarding process, ensuring no participant inquiry falls through the cracks.
- Trained in NDIS eligibility and referral pathways
- Pre-vetted Filipino talent, healthcare background
What your NDIS Intake Officers handles.
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Key responsibilities
- Receive, triage, and action inbound NDIS referrals promptly
- Verify participant NDIS plan details and funding eligibility
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Day-to-day support
- Conduct initial intake calls and document participant needs
- Prepare intake forms and upload to participant management systems
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Also handles
- Coordinate warm handovers to support coordinators post-intake
- Maintain accurate referral tracking and intake pipeline reporting
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Skills & certifications
- NDIS eligibility and referral process knowledge
- Participant-facing communication and active listening
- CRM and intake system data entry
- Attention to compliance and documentation accuracy
- Time management across concurrent referrals
Need something not listed? We customise every role.
Pre-vetted
healthcare talent
The HealthDoers Difference
Why Australian healthcare businesses choose HealthDoers.
Pre-vetted, healthcare-trained Filipino talent — trained on Australian clinical workflows, privacy and compliance before they start.
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Healthcare workflow training
Australian healthcare business workflows, patient communication, scheduling, billing and healthcare admin systems.
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Compliance & privacy modules
Training in healthcare documentation, professionalism, privacy and operational standards.
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Skills testing & assessment
Every candidate completes assessments and practical evaluations before accreditation.
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Officially accredited
Only candidates who successfully complete the program become accredited HealthDoers and support healthcare businesses.
Built for growing healthcare businesses.
HealthDoers supports allied health, medical, NDIS, dental, specialist and aged-care providers right across Australia.
- Allied Health Practices
- NDIS Providers
- Physiotherapy Practices
- Psychology Practices
- Occupational Therapy Practices
- Speech Pathology Practices
- GP Practices
- Medical Centres
- Telehealth Practices
- Cosmetic Practices
- Dental Practices
- IVF Practices
- Disability Service Providers
- Aged Care Providers
- Rehabilitation Practices
- Chiropractic Practices
- Podiatry Practices
- Mental Health Practices
- Specialist Medical Practices
- Home Care Providers
- SIL Providers
- Autism Practices
- Wellness Practices
See what you could save.
HealthDoers
From $24,000 /year
All-inclusive. HR, payroll & support included.
Pricing varies by role scope and hours. Get an instant quote →
We hired two virtual receptionists through HealthDoers and freed our front desk to focus on patients. They were productive within two weeks.
Dr. Sarah B.
Practice owner, Allied Health practice
Common questions.
Will patients know they're speaking to someone offshore?
How do you handle patient privacy and compliance?
All staff are trained in the Australian Privacy Principles and your healthcare business protocols, with role-based system access and audit logging.
What software can your staff use?
Our team works in Cliniko, Nookal, Halaxy, Best Practice, Genie, HotDoc and most major Australian practice-management systems.
What if it isn't working out?
There are no lock-in contracts, and we include a replacement guarantee during the onboarding period.