Allied Health Groups

Prescription Admin Support

Reduce the burden of prescription-related administration on your clinical team with offshore prescription admin support staff trained in Australian script workflows, repeat request processing, and pharmacy liaison.

Book your free staffing audit

  • Repeat prescription request and processing experience
  • PBS and pharmacy coordination training
Prescription Admin Support
  • 70% avg cost saving vs local hire
  • 2 wks to your first hire going live
  • $0 setup fees, pay when live
  • Healthcare-trained offshore staff
  • NDIS-ready support staff
  • Compliance-aware support teams

What your Prescription Admin Support handles.

  • Key responsibilities

    • Process patient repeat prescription requests through healthcare business workflow
    • Coordinate clinician approval for repeat scripts and authority prescriptions
  • Day-to-day support

    • Liaise with pharmacies regarding script queries and dispensing confirmation
    • Maintain accurate medication history records in the healthcare business PMS
  • Also handles

    • Manage PBS authority prescription paperwork and documentation
    • Communicate script status updates to patients via phone or SMS
  • Skills & certifications

    • Prescription administration workflows in Australian GP and specialist settings
    • PBS and authority prescription processes and documentation
    • Pharmacy liaison and medication query communication
    • Practice management system medication record management
    • Australian medication safety communication and confidentiality standards

Need something not listed? We customise every role.

Pre-vetted
healthcare talent

The HealthDoers Difference

Why Australian healthcare businesses choose HealthDoers.

Pre-vetted, healthcare-trained Filipino talent — trained on Australian clinical workflows, privacy and compliance before they start.

  • Healthcare workflow training

    Australian healthcare business workflows, patient communication, scheduling, billing and healthcare admin systems.

  • Compliance & privacy modules

    Training in healthcare documentation, professionalism, privacy and operational standards.

  • Skills testing & assessment

    Every candidate completes assessments and practical evaluations before accreditation.

  • Officially accredited

    Only candidates who successfully complete the program become accredited HealthDoers and support healthcare businesses.

Built for growing healthcare businesses.

HealthDoers supports allied health, medical, NDIS, dental, specialist and aged-care providers right across Australia.

  • Allied Health Practices
  • NDIS Providers
  • Physiotherapy Practices
  • Psychology Practices
  • Occupational Therapy Practices
  • Speech Pathology Practices
  • GP Practices
  • Medical Centres
  • Telehealth Practices
  • Cosmetic Practices
  • Dental Practices
  • IVF Practices
  • Disability Service Providers
  • Aged Care Providers
  • Rehabilitation Practices
  • Chiropractic Practices
  • Podiatry Practices
  • Mental Health Practices
  • Specialist Medical Practices
  • Home Care Providers
  • SIL Providers
  • Autism Practices
  • Wellness Practices

Find your doer. For free

Healthcare team using offshore admin support

See what you could save.

Local hire

~$80,000 /year

Salary + super + leave + recruitment.

Save up to 70%

HealthDoers

From $24,000 /year

All-inclusive. HR, payroll & support included.

Pricing varies by role scope and hours. Get an instant quote →

We hired two virtual receptionists through HealthDoers and freed our front desk to focus on patients. They were productive within two weeks.

Dr. Sarah B.
Dr. Sarah B.
Practice owner, Allied Health practice

Common questions.

Will patients know they're speaking to someone offshore?

Your offshore team is trained on your healthcare business's brand, scripts and systems, so the experience is seamless and on-brand for every patient.

How do you handle patient privacy and compliance?

All staff are trained in the Australian Privacy Principles and your healthcare business protocols, with role-based system access and audit logging.

What software can your staff use?

Our team works in Cliniko, Nookal, Halaxy, Best Practice, Genie, HotDoc and most major Australian practice-management systems.

What if it isn't working out?

There are no lock-in contracts, and we include a replacement guarantee during the onboarding period.