Your offshore team is trained on your clinic’s brand and scripts, and most patients can’t tell the difference. We pick staff with neutral accents and strong English.
Local hire
~$80,000 /year
Salary + super + leave + recruitment.
Admin & Reception
Stop your front desk from becoming a bottleneck.
Offshore virtual receptionists for healthcare businesses. Same experience for your patients, a fraction of the cost.
- No lock-in contracts
- Ready in 2 weeks
Everything your front desk does, handled remotely.
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Patient communications
- Inbound/outbound call answering
- Appointment booking & reminders
- Patient intake forms
- Recall & follow-up messaging
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Scheduling & admin
- Diary management & scheduling
- Waitlist management
- Referral coordination
- Billing queries & invoicing support
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Digital & inbox management
- Email triage & response
- Live chat support
- Online booking management
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Records & compliance support
- Medical record filing
- Results & correspondence tracking
- AHPRA-aware processes
Need something not listed? We customise every role to your clinic's workflows.
Accredited
Healthdoer
Healthdoer
Trained. Tested.
Trusted by healthcare businesses.
Trusted by healthcare businesses.
The HealthDoers Difference
Every HealthDoer is trained, tested & accredited.
Before supporting a healthcare business, every HealthDoer completes healthcare-specific training, passes assessment modules, and earns official HealthDoers accreditation.
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Healthcare workflow training
Australian healthcare business workflows, patient communication, scheduling, billing and healthcare admin systems.
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Compliance & privacy modules
Training in healthcare documentation, professionalism, privacy and operational standards.
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Skills testing & assessment
Every candidate completes assessments and practical evaluations before accreditation.
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Officially accredited
Only candidates who successfully complete the program become accredited HealthDoers and support healthcare businesses.
Built for growing healthcare businesses.
Whether you’re a solo practitioner drowning in admin or a multi-site group looking to scale without blowing out headcount costs, a virtual receptionist gives your team their time back.
- GP & specialist practices
- Dental practices
- Allied health
- Psychology & mental health
- Physio & rehab
- Multi-site groups
See what you could save.
HealthDoers
From $24,000 /year
All-inclusive. HR, payroll & support included.
Pricing varies by role scope and hours. Get an instant quote →
“We hired two virtual receptionists through HealthDoers and cleared our 6-week waitlist in under a month. The process was seamless.”
Dr. Sarah B.
Practice owner, Allied Health practice
Common questions.
Will patients know they’re speaking to someone offshore?
How do you handle patient privacy and data compliance?
We follow APRA-aligned processes, signed NDAs, role-based access controls and strict cyber-security standards to keep your healthcare business and patient data protected.
What software do your virtual receptionists work in?
Most major practice management systems — Cliniko, Halaxy, Power Diary, Best Practice, Medical Director and more. If it’s web-based, we can train on it.
What if I want to cancel?
No lock-in contracts. You can scale up, scale down or pause your support at any time.