Allied Health Groups

Telehealth Coordinators

Streamline your telehealth operations with offshore coordinators trained in Australian virtual care delivery, platform logistics, and the patient communication standards that make remote consultations work.

Book your free staffing audit

  • Trained in AU telehealth consent and MBS requirements
  • Multi-platform telehealth scheduling experience
Telehealth Coordinators
  • 70% avg cost saving vs local hire
  • 2 wks to your first hire going live
  • $0 setup fees, pay when live
  • Healthcare-trained offshore staff
  • NDIS-ready support staff
  • Compliance-aware support teams

What your Telehealth Coordinators handles.

  • Key responsibilities

    • Schedule and confirm patient telehealth appointments
    • Send pre-consultation platform links and technical instructions
  • Day-to-day support

    • Obtain and record patient consent for telehealth sessions
    • Liaise with clinicians regarding session preparation requirements
  • Also handles

    • Assist patients with platform access and troubleshooting
    • Process post-session MBS item numbers and telehealth billing codes
  • Skills & certifications

    • Telehealth platform proficiency (Coviu, Zoom Health, HotDoc)
    • MBS telehealth item number and billing knowledge
    • Patient digital literacy support and onboarding
    • Australian telehealth consent and privacy requirements
    • Appointment scheduling and post-session documentation

Need something not listed? We customise every role.

Pre-vetted
healthcare talent

The HealthDoers Difference

Why Australian healthcare businesses choose HealthDoers.

Pre-vetted, healthcare-trained Filipino talent — trained on Australian clinical workflows, privacy and compliance before they start.

  • Healthcare workflow training

    Australian healthcare business workflows, patient communication, scheduling, billing and healthcare admin systems.

  • Compliance & privacy modules

    Training in healthcare documentation, professionalism, privacy and operational standards.

  • Skills testing & assessment

    Every candidate completes assessments and practical evaluations before accreditation.

  • Officially accredited

    Only candidates who successfully complete the program become accredited HealthDoers and support healthcare businesses.

Built for growing healthcare businesses.

HealthDoers supports allied health, medical, NDIS, dental, specialist and aged-care providers right across Australia.

  • Allied Health Practices
  • NDIS Providers
  • Physiotherapy Practices
  • Psychology Practices
  • Occupational Therapy Practices
  • Speech Pathology Practices
  • GP Practices
  • Medical Centres
  • Telehealth Practices
  • Cosmetic Practices
  • Dental Practices
  • IVF Practices
  • Disability Service Providers
  • Aged Care Providers
  • Rehabilitation Practices
  • Chiropractic Practices
  • Podiatry Practices
  • Mental Health Practices
  • Specialist Medical Practices
  • Home Care Providers
  • SIL Providers
  • Autism Practices
  • Wellness Practices

Find your doer. For free

Healthcare team using offshore admin support

See what you could save.

Local hire

~$80,000 /year

Salary + super + leave + recruitment.

Save up to 70%

HealthDoers

From $24,000 /year

All-inclusive. HR, payroll & support included.

Pricing varies by role scope and hours. Get an instant quote →

We hired two virtual receptionists through HealthDoers and freed our front desk to focus on patients. They were productive within two weeks.

Dr. Sarah B.
Dr. Sarah B.
Practice owner, Allied Health practice

Common questions.

Will patients know they're speaking to someone offshore?

Your offshore team is trained on your healthcare business's brand, scripts and systems, so the experience is seamless and on-brand for every patient.

How do you handle patient privacy and compliance?

All staff are trained in the Australian Privacy Principles and your healthcare business protocols, with role-based system access and audit logging.

What software can your staff use?

Our team works in Cliniko, Nookal, Halaxy, Best Practice, Genie, HotDoc and most major Australian practice-management systems.

What if it isn't working out?

There are no lock-in contracts, and we include a replacement guarantee during the onboarding period.